Hello everyone,
I wanted to let everyone know what happens when there is a problem with a person not delivering what you paid for. After you pay using PAYPAL

Here's what happened. I bought some parts from "rab986". He has not delivered as promised.
Even after several E-mails and him stating he would send the items.
I paid thru PAYPAL. When I saw that others were having the same problem I contacted PAYPAL about it.
They return my request as follows:
__________________________________________________

Dear Mr. Ryan,

PayPal has concluded the investigation of your buyer complaint.
As our policy states, we conducted this investigation on a best
effort basis and made no guarantee of funds recovery.

Case ID: 294924
Transaction Date: 12/18/01
Transaction Amount: $30.00
Seller's Email: redassed_baboon@hotmail.com
Seller's Name: Steve Logston

Our investigation has revealed that the seller is at fault; as
a result you are due a refund. However, we regret to inform
you that we were unable to recover funds from the sellers account,
as the seller's account balance is $0. If this transaction occurred
on an auction site, we encourage you to contact that auction site,
as they may provide you with insurance coverage.

We value your business and regret that you have had this experience.
To avoid similar experiences in the future, we recommend that you
read our Security Tips on our website located at:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/fraud-prevention-outside

Sincerely,
Complaint Resolution Department
_________________________________________________

I just wanted to inform people that going thru paypal provides NO additional protection from fraud.
I have contacted my credit card company and they are looking into it.
So protect your self, Paypal doesn't work, and there guaranties are useless

Tim

Tim:

Sorry to hear about your problems, but you would actually trust someone with and email of red assed baboon?

If you paid Paypal by credit card, you shouldn't have a problem, it's their responsibility.

Good Luck!

Tim,

Bummer. Banned from buying parts, can't get parts delivered, what next? Is this a developing trend?

Sorry about your difficulties.

Steve

Gosh Tim it sounds like you're always in the sh*t! Are there any other messes that you've gotten yourself into????????? How are you doing with the Outback Steakhouse thingy? LOL

Later, JA

Take a close look at PayPal's website. You'll see why Tim got this surprise.

Here's another interesting site to look at:
http://www.paypalsucks.com/

Also, think about what would happen if you sell stuff through PayPal and they close their doors before you get your money.

Just wanted to let everybody know that PAYPAL sucks. And I am MR. consumer. Almost everything I buy is a piece of crap. I have come a custom to wrighting letters and making a stink about bad service. (see pervious post about being banned)
My CC company has put a dispute on the funds so at this point I don't have to pay interest on it.
I'm just glade it was only $30.00, others are out hundreds.
Tim

Hey Mr. Consumer, did ya ever get that extra 40/80 Horsepower from Breathless? .....Later, JA

Bruce, thanks, went to both sites.

Here's what I found on PayPal's site under "Terms of Use":

"4. Credit Card Transactions: The Buyer Protection Policy does not replace or reduce any other consumer rights Users may have, including reversal rights that may be granted by a User's credit card issuer. PayPal is the merchant of record with respect to all credit card transactions through the PayPal service to purchase goods or services. As such, we afford customers the rights and privileges expected of a credit card transaction. You acknowledge that PayPal does not control the outcome of any reversal decision initiated through a User's credit card issuer..."
[emphasis added]

Sounds like Tim has recourse through the credit card company, even according to PayPal, and from Tim's post above, sounds like his credit card company is involved enough to put a dispute hold on the funds.

Tim, let us know the outcome.

Good Luck (again)!

Tim, that guy getting divorced grabbed another friend up here in Jersey too.. thank god it was for a small amount like yours..

Its just the principle of the dam thing thats probably pissing you off..and I don't blame you...

I have to say..I never purchase from someone who I don't have at least a long internet history with anymore..I don't care if its close to free..


Worst case scenerio:

Figure that the few dollars is a lession learned.

Chase the bastard if you can through the credit card though if you can.

Good luck

JB

You should be protected through your credit card, if not get a credit card that is. I have been a Paypal member and I am a merchant on there as well, in over 2 years with them I have not had a problem, they are still cheaper to process credit card transactions through than any bank I have found, I do thousands of dollars through them each month and I do not have to worry about entering the wrong card number, they do all that and I write their fees off in my taxes. Sorry to here about your troubles, people that do not ship parts they are paid for should be shot, I am haing a problem with a Corvette owner from Texas that cashed my check for a part and disappeared, so I know what your going through.

Carl,
My Credit Card company has put a dispute on the funds. I understand that there is a need for companies like Paypal. But Paypal is miss leading.
There $100,000.00 gaurantee is worthless.
I realize that they do not know who they are working with and cannot gaurantee that people will follow the rules.

I did like the idea that I could purchase items from private parties with the protection of a credit card and a large company (Paypal). I have come to the conclusion that, I am not going to buy anything from individuals anymore, the savings is not worth the hassel.
Tim

[ 01-19-2002: Message edited by: C54TIM ]

Hey everyone. I usually post on Corvetteforum.com but I wanted to post this here for you guys. This guy ripped off several corvetteforum.com members and we are all pissed. Here is the link to the posting. PLEASE READ!!!!!!!!!!!

http://forums.corvetteforum.com/zerothread?id=221245

[ 01-19-2002: Message edited by: Mill_yellow_02_Vette ]

That is why I like to order parts right from the company. I will pay the extra money, but at least I will know that I will get what I paid for. Sorry to hear of it, but hopefully it will be resolved soon. I did actually by a MAF from ebay using paypal. I have not recieved it yet and I paid for it on Wednesday. I will give it a couple of more days though, as it takes some time.

This is the very reason I use a service like iescrow.com now named "tradenable"

Basically, you create the account, put the money in for the purchase, and wait for the parts. If the part never shows up, you have to prove it, but you get your money back. You also have to authorize the transaction so if you get the part and it's damaged or if it's wrong, you send it back and prove that you did so and your funds get returned.

The only bad thing is that they charge a lot more and scale based on a % of the amount.

It might be worth it for piece of mind.

Blue Lightning,
After this Paypal incident, tradenable sounds like the way to go! But I doubt that I will be buying anything for a very long time.
Thanks for the info,
Tim